Support

On first launch we ask for your email and password, to confirm you are at least 18 and to give your consents, each on a separate screen. Consent to the processing of health data is required to use the app.

On the sign-in screen tap "Forgot password" and follow the emailed link. If it does not arrive, check spam; if that is not enough, write to us.

On servers in the European Union (Frankfurt). Each person sees only their own data. See the privacy policy.

In the app: Profile, then "Privacy and data", then export.

In the app: Profile, then "Privacy and data". Each consent is separate and can be withdrawn at any time.

Basic (free), Premium (€7.99 per month or €69.99 per year) and Plus (€14.99 per month). Premium and Plus start with a 7-day free trial. Prices and features are always shown in the app before purchase.

On iPhone from your Apple account subscription settings (Settings, your name, Subscriptions). If you bought on the web, from the payment service named on your receipt. Cancel at least 24 hours before renewal; you keep the features until the end of the paid period. Deleting your account does not cancel the subscription: cancel it with the store.

In the app open the Premium tab and tap "Restore purchases" (sign in with the same Apple account used to buy). If nothing appears, write to us with your account email.

Apple purchases are refunded through Apple (reportaproblem.apple.com). For web purchases write to us or use the payment service on your receipt. Your consumer rights, including the right of withdrawal where applicable, remain valid.

In the app: Profile, "Privacy and data", "Delete account", or by email. All steps, what is deleted and timings: Delete account and data.